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Frequently Asked Questions

You can easily request a quote by filling out our online quote request form . Alternatively, you can contact our sales team at [sales3@radtarabar.com] for personalized assistance.

Once your shipment is dispatched, you will receive a tracking number. You can use this number to track the status of your shipment on our website or contact our customer service team at [info@radtarabar.com] for real-time updates.

The documentation needed for customs clearance varies by country and type of shipment. Our experienced team will guide you through the required paperwork, including invoices, packing lists, and any special documentation relevant to your shipment.

You can reach our customer service team by emailing [info@radtarabar.com] or by calling [customer service phone number] during our business hours. We are here to assist you with any inquiries or concerns you may have.

Yes, we offer cargo insurance to provide added protection for your shipments. Our team can provide details on the coverage options available and assist you in selecting the most suitable insurance for your specific needs.

If you are interested in establishing a partnership or becoming a vendor, please contact our partnerships team at [info@radtarabar.com]. We welcome collaboration opportunities and are open to discussing mutually beneficial relationships.

Shipping costs are calculated based on various factors, including the weight and dimensions of the cargo, the mode of transportation, the origin and destination, and any additional services required. You can request a detailed cost breakdown by contacting our sales team.

The transit time varies depending on the mode of transportation and the destination. Our team will provide you with an estimated transit time based on your specific shipment details. Please note that transit times are subject to factors such as customs clearance and unforeseen delays.

Yes, we offer end-to-end customs clearance services, ensuring a smooth process both at the origin and destination countries. Our experienced customs brokers will assist with the required documentation and compliance to expedite the customs clearance process.

While we handle a wide range of goods, there may be restrictions or regulations on certain types of cargo. It’s important to inform our team about the nature of your shipment to ensure compliance with local and international regulations. Hazardous materials and perishable goods may have specific requirements.

In the rare event of a lost or damaged shipment, please contact our customer service team immediately at [info@radtarabar.com]. We will initiate an investigation and work with you to resolve the issue promptly.

Yes, we provide warehousing and distribution services to meet your storage and fulfillment needs. Our strategically located warehouses are equipped to handle various types of goods, and we can customize a solution based on your specific requirements.

Changes to the shipping destination after dispatch may be possible but could incur additional charges and delays. It’s crucial to contact our customer service team as soon as possible to discuss the options and implications of any changes.

Customs duties and taxes are the responsibility of the importer. Our team will assist you in understanding and calculating these costs, and we can recommend customs brokerage services to facilitate the payment and clearance process.

Ensuring the security of your shipment is a top priority for us. We employ various security measures, including GPS tracking for real-time monitoring, sealed containers for sea freight, and secure facilities for warehousing. Additionally, we work with reputable carriers and partners to uphold the highest standards of safety and security throughout the entire transportation process.

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